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Warranty

We guarantee that second hand spares you buy with us are fully operational. In case you find a defect in a used part, you can return it and get a refund.

You have 14 calendar days from the moment of purchase to return an engine, a gearbox, a reduction drive unit, a camshaft, or a drive shaft set.

You have 7 calendar days from the moment of purchase to return any other second hand part.

The warranty for electrical products such as generators, starters, control units, motors, sensors, regulators, dashboards, etc is ONLY valid if a used part was installed at a service center that has a license to carry out specific works. Used spares are to be returned along with an installation and non-compliance letterhead statement made by a service center – with a seal and signatures of responsible persons, and a photocopy of a license to carry out specific works certified by the service center.

A buyer shall inform us about used part revealed defects IMMEDIATELY after he finds them.

Any used spare can be returned ONLY in fully assembled form – provided its appearance is preserved and all marks put on it and/or unit junctions are maintained.

The refund is made by wire or cash during 2 business days after we get the used part you return (small amounts are refunded right away).

Warranty Waiver. We do not accept second hand spares:

  • mounted in violation of requirements given in a part user manual and/or car operating manual;
  • used parts that they tried to fit in different (alien) car makes;
  • used spares sold as a repair set (maintenance kit) or discounted parts;
  • body parts (roofs or heads, wings or fenders, sills or metal rocker panels, pillars or stands, etc) cut out off-gage at the request of a customer;
  • damaged used parts – whether through the fault of a buyer or carrier (a postal service, a carrier company, etc).

New Part Warranty:

  • original parts are accepted for a refund if their appearance is preserved and use value is retained – accompanied with an installation and non-compliance letterhead statement made by a service center, with a seal and signatures of responsible persons, and a photocopy of a license to carry out specific works certified by the service center;
  • analog parts (substitute parts) purchased at the request of a customer are not accepted for a refund.

Besides, we are ready to take in a used or new part on a commission basis.

We look forward to constructive and mutually profitable cooperation!

 

 

 

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